Oh no! My order has arrived and there’s a problem. What should I do?
At Aslan & Leo it is our goal to pack and send every order correctly and with care. Still, accidents happen, or things can be damaged during their journey through the postal system.
If your order has arrived damaged, incorrect or without everything you ordered, all you have to do is let us know and we will do everything we can to fix the situation. Simply send us an e-mail with your invoice number to firstname.lastname@example.org